Representatives of Shell Office Systems and SpaceGuard Products worked together to collectively supply wire mesh caging to a new Pre-Engineered Metal Building (PEMB) at the Naval Air Station near Jacksonville, FL. The three cages will secure mobile shelving units for several departments.

    This order was the first for Shell Office Systems as a SpaceGuard distributor, and a first wire mesh caging project for its in-house installation team.

    SpaceGuard’s engineering team scheduled a meeting with both sales and installation representatives from Shell Office 2 weeks before the materials delivered to the job site.

    The meeting, held virtually via Citrix’s GoTo Meeting platform, covered everything required to receive and install the product, including a review of the packing slip, how the materials were to be packaged, the hardware included, and detail of every step from the first bolt connection to the final anchor in the floor.

    Careful consideration was given to explain the slide gates and locks and how to install the various components involved. The goal was to spend 30-45 minutes on the meeting, with the intention to save several hours of confusion, unnecessary staging, and rework during the installation.

    Scott Jump, Product and Sales Engineer spearheads the scheduling and training involved. “Look, I’m a guy, and I’ll admit I don’t always read instructions until I get stuck. Our intention with this new offering is to provide tips and tricks to get your installers off the job site quickly while ensuring the installation is efficient and built as designed. We can scale the level of detail involved by project, per customer.”

    Robert Shell, who was introduced to SpaceGuard Products through the International Systems Dealer Association (ISDA Network) to which his company belongs, “As a business executive and salesman, it was refreshing to know that I could turn my attention forward to the next job, confident that my installers were well prepared to work with a new product. My team of installers was able to knock this installation out quicker than expected and without any problems. It’s a testament to the dedication that still exists with suppliers like SpaceGuard.”

    If you are interested in participating in a preinstallation meeting, please notify your customer service representative when placing your order, and they will coordinate the meeting prior to installation.

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    It’s a hot summer’s day, and you check-in on an install for one of your best customers. They ordered a BeastWire Tool Cage. And of course, you hired the best installers because it’s important that everything goes as seamless as possible.

    After signing in at the front desk, your customer hears your there and he flies around the corner, red in the face with his eyebrows curled together. He spits every other word as he screams.

    The installers assembled the door on the wrong side. He reminds you that he specifically said the access door needed to swing out and hinge on the left. The “blanketly, blank” installers you hired installed the door swinging in and on the right! He wants to know what you plan to do to fix it.

    “And, I won’t pay for another door! That’s on you!”

    You remain calm. You sold your customer a BeastWire cage with a universal door. You ask him to give you five minutes to speak with the install crew, and you assure him it’ll be taken care of in no time.

    “Five minutes that’s all you’ve got!” He pivots on his heels and takes off down the hallway.

    After talking with the installers, they immediately unbolt the door assembly, flip the door around and then re-bolt the hinged door on the left and set it to swing-out.

    A few minutes later after straightening your tie, you swagger into your customer’s office standing taller, and with arms stretched out you burst with, “All fixed!”

    You become a hero. You can do no wrong. Life is good again. You make salesman of the year and move to Bali! All because you ordered BeastWire with a universal door that can swing in or out and hinge left or right. You felt confident that if there were any problems, your installers could fix it on the spot.

    And you were right! Yeah to you!

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    GSA Teaming

    Representatives of Robinson Steel Company and SpaceGuard Products worked together to collectively supply wire mesh caging to the Marine Coatings and Corrosion Facility within the Naval Surface Warfare Center in Philadelphia. Three new caged areas were required to be built starting with some existing cage material on site.

    The customer required materials to be sold on SpaceGuard’s GSA Schedule, GS-07F-9907H to ensure the most competitive price available using pre-negotiated terms with US General Services Administration.

    To comply, SpaceGuard and Robinson Steel developed a comprehensive design that incorporated all standard sized (and therefore stocked) materials allowing the bid to qualify for GSA pricing, absent of any open market items.

    Robinson Steel’s proximity to the customer allowed for field verification which ended up saving both parties. There were several building columns and a plate on the floor that would have been impacted by the initial design. SpaceGuard’s engineers revised the drawings to account for these issues before RSC submitted the bid.

    “The SpaceGuard team offers the best solution for my customer’s needs and always provides us with layouts we can use with our quotes,” commented Zielger when asked about working with SpaceGuard, “this makes the sale a little easier and allows the customer to see these solutions in a professional drawing.”

    It was also determined during that same site visit that delivery via truckload would have caused several problems because. The material was instead delivered to Robinson Steel’s local warehouse, broken down, and hand delivered to the site by its installers.

    “There is nothing quite as important as having a local presence on these jobs as there so often are details that aren’t captured on prints or written requests. And in some cases, (like the NSWC project), having local warehousing space can make the difference between a good and rocky start to an installation,” commented Eddie, President of SpaceGuard Products.

    Once field verified and revisions completed, the order was processed through the Federal procurement system with shipments and invoicing tracked through the Wide Area Work Flow (WAWF) information system.

    Materials were successfully delivered and installed by Robinson Steel’s installation team, and SpaceGuard promptly processed payment for installation plus distributor commissions.

    In the three months since this first successful installation, Robinson Steel and SpaceGuard have been called back out to quote three other projects in various facilities within the NSWC Philadelphia.

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    BeastWire Rack Safety Panels

    ”Here’s the deal: we landed the project, but the customer MUST have this installed by the end of the week—No compromises!”

    Those were the final words our supervisor said to all of us on the installation team as we loaded up our tools. We looked around nervously wondering how we would be able to meet the deadline knowing we had to install multiple wire mesh cages, 15 tenant storage lockers, and an entire warehouse full of BeastWire rack safety panel systems.

    It was us against the clock. Our install crew unloaded all of the crated items within an hour, and we began staging materials for the day. As what appeared to be miles worth of wire mesh panels began to be laid out in front of me, I wondered how many extra hands we’d need to accomplish this near-impossible feat. Right at that time, our lead engineer brought me the installation manuals for a brand called: “Beast Wire Mesh:’ Since this was our first time with the “Beast” products, we didn’t know what to expect.

    We wrapped up the entire project in two days. When our crew pulled into the office on the third day instead of heading to the job site, our supervisor looked confused.

    As our crew looked through the installation instructions, we were relieved to see how simple the systems installed. The wire cages use universal hardware, posts, and panels as if they designed the brand specifically for the installer. The lockers didn’t require any self-tap screws or cutting of wires – talk about a lifesaver! Installation of these two would be a breeze, but what about the miles of pallet rack protection we had to tackle?

    Our fears were put to rest within minutes as the BeastWire rack safety panel systems were the easiest we’ve ever installed! The panels are all fully framed, and they use a revolutionary drop-pin which saved us. To start, we attached all of the brackets to the panels which took our guys roughly 30 minutes to complete. The real beauty of the BEAST is that it uses a rivet and a drop-pin. All we had to do was have one person hold the panels in place while the other popped in the rivet and drop-pin. The unique design of the Gripper Brackets saves time when installing while also adding a level of safety as the drop-pins won’t disengage from the rack upon impact. Talk about an upgrade from safety netting!

    We wrapped up the entire project in two days. When our crew pulled into the office on the third day instead of heading to the job site, our supervisor looked confused. Before he could even ask, I told him that the job was done. He laughed and replied, “yeah right … you guys and what army?” Calmly I turned and said, “Our crew, plus, the BEAST.”

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    SpaceGuard manages its own GSA Schedule GS-07F-9907H which we’ve proudly held since 1999. Controlling our contract allows us to prudently manage the detail and compliance requirements of the U.S. General Services Administration. These prices, available to Federal agencies as well as many other qualifying entities, are pre-negotiated and the most competitive we offer.

    What does that mean to our valued distributors?

    We can work closely with you and your customer on both wire mesh guarding solutions (SIN 361-10B), as well as installation (SIN-361-30).

    You heard that correctly!

    We can bid a turn-key solution through our schedule, while protecting you from outside bids attempting to capitalize on your efforts. SpaceGuard further handles all billing, and guarantees a timely payment of both commissions and installation charges.

    SpaceGuard also offers teaming opportunities through some of our most trusted government distributors. These partners of ours bring the distinct advantage of packaging SpaceGuard’s quality area guarding products with related solutions such as pallet rack, elevated work platforms, modular offices, and much more through their full range schedules.

    Contact our team today at gsa@spaceguardproducts. com to learn more. Already have an open project with the government? Perhaps we can help push it through prior to the end of the fiscal year this September.

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